CHIL® provides flexible packaged solutions for business users involved in the areas of customer loyalty, customer service, data integrity and revenue assurance.

With many years of telecom industry experience the designers of CHIL products have focused on providing real improvement to Key Performance Indicators. Our vision is that where all of our products are implemented together, their aggregate effect will significantly improve the CVA rating of our client's business – logically it cannot fail to do so.

CHIL products  are designed to complement and enhance existing BSS/OSS systems – they add value and are not disruptive. To achieve 'quick wins' for the business, they have either low or no impact on IS resources in terms of set-up and operation. Where any integration work is required, implementation can be phased to provide new functionality in stages.

The only constant in business is change. Core systems cannot be expected to support all of the business needs all of the time - requirements change and gaps in functionality appear. Inflexible systems architecture, structured data stores and resource constraints inhibit the scope for reaction. With high costs-of-ownership and high costs-of-change, it makes good business sense to plug these gaps quickly, effectively and less expensively by using CHIL product solutions:

For managers responsible for customer retention and lifetime value we have CHIL Customer Keeper

For managers responsible for sales and customer acquisition we have CHIL Customer Hunter

For managers responsible for creating and launching new billed products we have CHIL Product Modeller

For managers responsible for product marketing and business intelligence we have CHIL Insight Genie

For managers responsible for revenue assurance and billing quality we have CHIL Product Controller and CHIL Billing Doctor

All CHIL software solutions are underpinned by our award winning streamFlex™ technology, which disguises the complexity and difficulty involved in providing usable information in a simple, effective and timely manner.