Loyalty solutions improve competitiveness and margin by looking after customers throughout the whole customer lifecycle:

• Launch targeted products quicker with better margins
• Attract the right customers and put them on the right service plan
• Keep customers by proactive communication which takes account of their changing needs
• Grow revenues through offers which anticipate customer needs

Tariff Hunter for sales managers

Customer Keeper for customer retention and lifetime value managers

Product Modeller for product marketing managers

Insight Genie for product marketing managers

Integrity solutions manage revenues efficiently and accurately to eliminate mistakes, missed opportunities and customer dissatisfaction:

• Ensure that tariffs are always correct and complete across the organisation
• Monitor correctness of billing processes and trace problems
• Reconcile billing to service usage
• Automate revenue management freeing staff for value-added tasks

Product Controller for revenue assurance and billing quality managers

Billling Doctor for revenue assurance and billing quality managers

Put simply, CHIL solutions allow you to do things which would otherwise be slower, harder or costlier. They provide sustained improvements to competitiveness and revenues.

Deploy CHIL solutions individually or in combinations, up to an order of magnitude faster than conventional techniques. For speed and convenience they can be accessed over the internet on a rental basis, or licensed and run in your own data centre.

All CHIL software solutions are underpinned by our award winning streamFlex™ technology, which disguises the complexity and difficulty involved in providing usable information in a simple, effective and timely manner.

loyalty     integrity